Privacy Policy

Information used by the service

• Account and sign-in information. Email registration verifies your email address and stores it with your account, together with a salted password hash. Email sign-in requires your password and a one-time email code; we do not store plain-text passwords. Our account system also uses account identifiers and protected sign-in records. If you choose Google sign-in, Google supplies identity and verification claims so we can verify your sign-in and associate it with an account. Google sign-in is optional.
• Profile and referral information. We store the nickname and avatar you choose to provide, your invitation code, any confirmed inviter relationship, and relevant referral and reward records.
• Service content and activity. This includes saved prompts, analysis requests and reports, agent settings, scheduled match tasks, conversations and experience records, export activity, credit transactions, and subscription access records associated with your account.
• Payments. Our records include the selected product, amount, currency, order and checkout references, payment status and the access or credits provided. Stripe collects payment details on its hosted checkout. Football Data Insights does not ask you to enter a full card number or card security code into its own website forms.
• Technical and support information. Requests to the website and its services include technical information such as an IP address, browser request details and request times. Operational and security records help investigate errors and abuse. If you contact support, we receive the messages and information you choose to provide.

Why this information is used

We use information to authenticate accounts, provide the features you request, keep account balances and access accurate, process and verify orders, maintain referral relationships, respond to support requests, and protect the service against unauthorized access, payment abuse and technical failures.

Where data-protection law requires a legal basis, the relevant purposes include providing the service you request, protecting the service and its users, and meeting applicable recordkeeping or legal obligations. Where a particular activity requires consent, that consent must cover the activity concerned; reading this policy is not a blanket consent to unrelated uses.

Services involved in processing information

• Sign-in. Email verification messages are delivered through Resend. Google processes information when you choose its sign-in option. These services handle information needed for those activities under their own privacy practices.
• AI analysis and agents. Content needed to run a requested analysis or conversation is sent to the configured AI service provider, which may be reached through an API relay. This can include your prompt, relevant match data, conversation context and agent instructions or experience. Do not include payment credentials, sensitive personal information or information about others that you are not authorized to share. We do not make a blanket promise about every AI provider’s retention or model-training practices.
• Payments. Stripe and the payment providers involved in your transaction process payment and fraud-prevention information. Their processing is separate from our own order and account records. Read Stripe’s Privacy Policy (opens in a new tab) for details.
• Hosting and operations. The infrastructure used to host, secure and operate the website processes information necessary to deliver those services.
• WhatsApp support. Opening our support link takes you to WhatsApp, a separate service. If you send a message, WhatsApp processes information under its own terms, and we receive the contact details and messages made available in that conversation.

We may also disclose relevant information when required by applicable law or when necessary to address fraud, security incidents or legal claims. Service providers may process information outside your country; do not assume that every part of the service is hosted in your location.

Cookies and browser storage

The website uses browser local storage and session storage for sign-in state, account display information, invitation information, preferences and cached match data. Google sign-in also uses short-lived cookies to secure the authorization and account exchange process. Stripe, Google and WhatsApp may use their own cookies or storage when you interact with their services.

You can sign out and use your browser settings to clear or limit storage. Clearing necessary storage can sign you out or reset preferences; blocking necessary cookies can prevent Google sign-in from working. Clearing browser storage does not itself delete server-side account or payment records.

Retention and security

Different records have different purposes and lifecycles. Sign-in codes and temporary authorization records expire. Account, order, credit and service records are kept for operating your account, resolving support or payment issues, maintaining security and meeting applicable obligations. Report availability or expiry in the interface is not a promise that every associated account or transaction record is deleted at that time.

We use access controls and secure connections to protect the service, but no online service can guarantee absolute security. Keep your sign-in codes private. Never send a full card number, card security code or bank verification code to Football Data Insights support.

Your choices and privacy requests

You can edit the profile information supported by your account and choose whether to use Google sign-in or provide optional referral information. Depending on the law that applies to you, you may have rights to access, correct or delete personal information, or to object to or restrict particular processing.

Contact us to make a privacy request or ask about information associated with your account. We may need enough information to verify that the account is yours. Some payment, security or legal records may need to be retained, and we will explain any applicable limitations. There is no need to disclose a password, sign-in code or full payment-card details to make a request.

Changes to this policy

When this policy changes, the updated version and its effective date will be published on this page. Please review the current version when deciding how to use the service.